Privacy policy.

Privacy Policy

Last updated: September 19, 2026

Newport Electric + Supply respects your privacy and handles personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA). This policy explains what information we collect through this website, why we collect it, and how you can contact us about it.

Information we collect

When you use our contact form, we collect the information you choose to provide, including your name, email address, optional telephone number, preferred method of reply, selected department, and message.

Our web server may also create standard technical logs containing information such as your IP address, browser type, requested pages, and the date and time of a request. The website uses necessary session cookies and one-time security tokens to operate forms, prevent duplicate submissions, reduce spam, and protect the private site editor.

This website does not offer public user accounts, process payments, use social-media login, or use advertising or behavioural-marketing cookies.

How we use personal information

We use personal information to:

• respond to questions, service requests, supply enquiries, accounting enquiries, and employment enquiries;

• route a message to the appropriate Newport Electric + Supply recipient;

• provide requested electrical or supply information and follow up on an enquiry;

• maintain website security, prevent spam and misuse, and diagnose technical problems; and

• meet legal, regulatory, insurance, and record-keeping obligations where applicable.

We will not use personal information for an unrelated purpose without obtaining consent unless the use is otherwise permitted or required by law.

Consent and choices

By submitting the contact form, you consent to our collection and use of the supplied information for the purposes described above. You may choose not to use the form and may contact us by telephone instead. You may withdraw consent, subject to legal or contractual restrictions and reasonable notice, by contacting our Privacy Contact.

Disclosure of information

Personal information is available only to Newport Electric + Supply personnel who need it to respond to the enquiry or perform related business duties. Information may also be processed by service providers that support website hosting, server security, or email delivery, subject to appropriate confidentiality and security requirements.

We do not sell personal information. We may disclose information when required or authorized by law, or when reasonably necessary to protect the website, the business, our customers, or others from fraud, security threats, or unlawful activity.

Retention

We retain enquiries and related business records only for as long as reasonably necessary to respond, provide services, maintain appropriate business records, resolve disputes, and satisfy legal obligations. Technical and security logs are retained according to normal server administration and security requirements. Information that is no longer required is deleted, anonymized, or securely destroyed.

Safeguards

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. These include restricted administrative access, protected website data files, encrypted HTTPS connections, form validation, submission controls, and server security measures. No Internet transmission or storage system can be guaranteed to be completely secure.

Access and correction

You may ask whether Newport Electric + Supply holds personal information about you and request access to or correction of that information, subject to the exceptions permitted by law. We may need to verify your identity before responding.

External links

The website contains links to third-party websites, including mapping services. When you follow an external link, that third party’s privacy policy and practices apply. Newport Electric + Supply is not responsible for the privacy practices of external websites.

Questions and complaints

The Privacy Contact is responsible for questions and complaints about Newport Electric + Supply’s handling of personal information.

Privacy Contact

Newport Electric + Supply

101-7385 Duncan Street

Powell River, BC V8A 1W6

Telephone: 604-485-0045

You can also use the website contact form and select General enquiries. We will review privacy questions and complaints and respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia at www.oipc.bc.ca.

Changes to this policy

We may update this policy when our website or information-handling practices change. The revised policy will be posted on this page with an updated revision date.